Service Org
New Setting - Enter max chase assignment per day
In addition to being able to set a max number of chases that an abstractor/coder can have in their My Work queue at any given time, you can also set a max per day. For example, you can limit your abstractor to 5 charts at a time but allow them to abstract up to 50 charts total for that day.
Project Settings
Data Extracts
Users can set an End Date for their Data Extraction Scheduler.
HEDIS Setting
We previously released the option to allow for Chase submission without selecting an NRC. To further enhance this feature, the NRC dropdown will be hidden on the data entry screen instead of disabled.
Retrieval
Pend ID and AID links
To increase efficiency for employees working pends, we have made the following updates:
- The Pend ID can be clicked and accessed from the Address Pends tab
- The Address ID can be clicked and accessed from the Retrieval Pends table
Document Intake
Project Name
When hovering over a Chase ID on the working pages table, you will see the associated Project Name. Your intake employees will be able to double check that all the chases assigned for a given document are for the correct project(s) prior to submission.
Move Document from On Hold to Active
When viewing a document that is in a Hold status, users can manually put the document back into a status of "Document not matched to chase". A timeline event is created to log this action: 'Document Removed from Hold Status'
Improved DOB search
Searching by DOB does not require the user to enter date slashes
Data Entry
BCS Update
For BCS, users can add new dates to admin compliant events.
New Exclusion Option
A new HEDIS exclusion ‘HEALTHPLAN ONLY – ‘Data Validation Error' has been added to the added to the following HEDIS measures: CDC, CBP, TRC, CIS, IMA, LSC, COL, PPC, WCC, CCS, COA. No change in scoring will occur if this Exclusion is selected. The system will score as the application does today.
Data Entry Text Readability
To improve readability we’ve removed all caps, unbolded text fields, and increased the font size for each event.
Button Style Updates
We have simplified the look and feel of the following Data entry screen buttons: Clear, Delete, Add, Search, and Submit
Document Thumbnails
Currently only available for Member Centric Projects
Expanded Thumbnail view
Document ID can now be highlighted and copied.
Risk
Omission Codes
Omission Codes are optional but can used in combination with VRC codes during data entry to Provide additional information to your Providers.
Omission Codes – Project Settings
Service Org setting that will allow Omission Codes to be added during data entry. If disabled, they will not display on the Data Entry screen.
Omission Codes – Create Omission Codes
Create custom Omission Codes for your Service Org using our new DX Manager.
- From Service Org > DX Manager
- Click Create New Diagnosis Code
- Select Omission Code
- Enter a Description (what will appear in the dropdown)
- Click Create
Omission Codes – Available on Data Entry
Users can now include Omission codes in combination with VRC codes during data entry. Omission codes are not required for chase submission, but VRC codes are.
IVA
RXC Update: IVA: Pharmacy RXCM & RXCP Claim Validation
The Claim Processed Date has been replaced with Claim Processed Date Time field label. The Admin value will contain the Claim Processed Date as well as Time as it is received in claims data file. If the user agrees with the Admin Value and selects “YES” in the Confirm field, then the Admin Value will appear automatically in Claim Processed Date Time field. If the user does not agree with the Admin Value and selects either “No” or “YES - with the Transformation”, then the user will be able to enter the Date & Time in MM/DD/YYYY 00:00:00 format.
Queries
Member Query
New checkbox to only give results for members who have charts attached.
Chase Query – New Action Dropdown
All chase actions can now be accessed in the New Action dropdown.
- Use the checkboxes to select 1 or many chases
- Select option from new Action dropdown
- Click GO to finalize action
Chase Query – Download a Chart
Users can select 1 or many chases, and download the chart
Analytics
Date Formatting
Date Format has been updated to: MM/DD/YYYY
Calendar Pickers
All filters that have a date field now have a calendar date picker. You will find it on the following reports: Chase Numerator Level Report, Client Overread2 Report, Clinical Accuracy by Chase with Error Detail, Clinical Productivity and Accuracy – Overall, Clinical Productivity Report (MRR & Over-Read), Quality NLP Performance by Gap, Quality NLP Performance by Member, Quality NLP Performance by Provider, Quality NLP Results – Overview, Pend Report, User Productivity Report.
General Platform Improvement
Page Tabs
We have improved the way our page tabs display. See below for a before and after.
Before
After
